"Yeah yeah and I'm the King of Sweden, here you go, they won't mop themselves."
Freshfields has reiterated that it values diversity after one of its employees allegedly mistook a Muslim student for a cleaner.
The law student is from a BAME background and was visiting Freshfields' London office for a student event. Despite wearing Student Access ID she was "initially confused with being a cleaner", said a source.
She was then asked if she wanted to "take off her thing", in an apparent reference to her headscarf, and hang it up in the cloakroom, said a source.
RollOnFriday understands the firm did not receive an official complaint. A spokesperson for Freshfields said, "We take workplace inclusivity very seriously and all matters that are brought to the attention of the firm are considered in detail. The firm is committed to ensuring a culture of respect, where diversity is valued and people feel they belong and can thrive".
Freshfields wouldn't be the first firm to trip over its well-meaning embrace of diversity - in 2012 a schoolgirl on a Hogan Lovells work experience programme was found laying out tea and biscuits in a the meeting rooms after she got lost in the building and a catering manager mistook her for a waitress.
Are you picked out for the wrong tasks at your firm, or are you being lifted on wings of well-graded tasks befitting your career plan? Take the survey below and let us know. Thanks!
Comments
928
962
This is very sad and unsurprising. At firms I’ve been at often the only people of colour other than me are the cleaning staff. Whom the bulk of the lawyers and secretaries will avoid speaking to or won’t engage. Not surprising that people will see another brown face and think “oh it’s just that cleaner”.
1005
887
And I was once mistaken for the defendant at a magistrates court. I got over it.
967
935
Without wanting to undermine Question Man's usual role - is this story one that actually happened?
There was a thread on the forum earlier in the week alleging it did (from an anon one-post account), everybody there said that it sounded very vague and in some parts implausible, and now there's an 'Exclusive' article which gives no details of the event in question, or the complainant, and which notes that no official complaint has actually been made to the firm.
It's an unusually extreme lack of detail or specificity, even for this kind of story.
Is RoF sure that it isn't being given the wind up here?
933
975
10:13 I can understand why a student might not want to make an official complaint, especially if the staff member was apologetic etc. That's a big step to take against your hopeful future employer.
915
915
@Gravy - sure, but compare and contrast the reticence of the alleged complainant to make a formal complaint to their 'hopeful future employer', with their seeming enthusiasm for telling the press all about them (both directly to the editor, and to the forum of users). It's just another bit of the story that doesn't quite add up.
930
945
I think it's outrageous that anybody is doubting this poor, brave, young woman's account.
I was there and I saw it go down. So I can confirm that it happened.
She was shooed out of the building and whipped with a string of sausages as she went. It was a disgrace!
Cannot be sure of the contents of said sausages, they may have been vegan, lots of them are these days, but the symbolism of the gesture was very clear.
959
949
But pretty wild to ask her to remove her hijab? Grossly offensive in any context.
978
937
I see the Abaya became a hijab…
956
983
It's entirely plausible some one in facilities clocked them for a cleaner. Why are people surprised? Young person in the corridor, too junior to be lawyer, looks confused - you can imagine how someone could make the assumption.
972
918
I've always thought that Freshfields was a top-notch firm myself...
By the by, but I thought I'd mention it.
969
944
Key words are "allegedly" and "the firm did not receive an official complaint". I've been mistaken for a supermarket worker many times and I'm a qualified solicitor. I got over it.
922
956
If someone grossly misinterprets your role in a social context, the other person may not very perceptive and/or you may have dressed or behaved inappropriately for your role. Most of the time, it's both.
Apart from that, it is self evident that you should treat all staff with the same sincerity and decency as you would anyone else. If I were to mistake a cleaner for an equity partner during small talk, nobody would notice.
1010
925
I've been mistaken for a partner at my firm for years now. I never made a fuss like some, although the money softens the blow I suppose.
1006
916
Poor her. Everyone should be careful how they deal with others. I was only 21 and was married when I started my training contract and qualified at 23 having already had a baby during my TC. I was probably different from the others. I was often the youngest at everything although in my case having childcare, buying a house etc I had a lot in common with older lawyers so I suppose could bond over that. Anyway the bottom line is you never know if that person cleaning the floors is the CEO in disguise and even if it is not treat everyone well.
I have however often been asked where things are in shops as I must look like a member of staff and have even played along and taken people to where the goods are.
974
976
This didnt happen
942
994
@10.52 - why?
937
943
I often get mistaken for someone who is competent to tie his own shoelaces. God knows how I got away with it for so long.
972
960
Some of the comments on here are quite astonishing. I flagged up the issue on the discussion board and subsequently to the news team.
Yes it was my first (and possibly last) post. That doesn't mean it was fabricated.
The lack of detail was to try to keep the student out of the spot light given her ambitions but at the same time seeking to raise this serious matter.
She didn't complain but rather went to the toilets where she cried before composing herself and returning to the event.
Plausible to mistake her for a cleaner? She was wearing an ID badge! Don't think it had the word 'cleaner' emblazoned on it.
The incident was noticed by a separate Freshfields' employee of colour who was shocked at the treatment, but seemingly did nothing about it.
955
922
Well this is all getting more plausible by the moment...
Good of 'blog' to chip in to tell us that this isn't even a story that we're getting first-hand, but rather it's one from an aggrieved bystander who has taken it upon themselves to take offence on the "victim's" behalf.
Also, and get this, just in case we were all a bit sceptical about the lack of corroborating evidence - a new eyewitness enters! Like, not one that was mentioned previously on either occasion that 'blog' brought this story up, and not one who actually took any kind of demonstrable action. But there was definitely another bystander, of colour no less, who saw the whole thing.
Yes, this is totally passing the smell test.
967
950
Freshfield's PR team earning their crust on the bulletin boards today I see.
940
969
Quite sad to see this comments on here. Being apologists for unacceptable behaviour. I feel sorry for this young lady. What a welcome to the legal profession. Sadly, she will be very much an outsider in the legal profession (particularly as a Muslim woman), which has a long way to go. Not only at Freshfields, but the individuals commenting on here it would seem. Shameful.
912
927
Quite right US SA.
Not only is this poor woman struggling to overcome the twin injustices of being both female and Muslim, she's also the victim of a more insidious intersectional oppression on top of that which I think a lot of people commenting here haven't recognised or thought of.
People commenting on this thread should put themselves in her shoes for a few moments and think how hard they would find it to attend a Freshfields event if they were totally imaginary.
It's called empathy.
951
972
Middle class generally racist
883
980
People often say I dont look like a solicitor.
978
969
@10.13 - it is quite correct to question allegations given the huge amount of false allegations made.
974
955
Anonymous 26 November 21 18:39: yes, important to question, but not in the perverse, bad faith manner in which you do so.
960
936
@7.05 - no questions are perverse or in bad faith when the aim is to determine whether or not an allegation is true. Sounds as if the one acting in a perverse and bad faith manner is you!!
969
970
There are a lot of angry gammons in the comments...
965
912
Anonymous 27 November 21 21:46: but your aim is not to determine whether or not an allegation is true. That is why you ask peverse, bad faith questions.
1012
942
Anon 27 November 21 07:05: you are speaking for us all. Question Man really is an annoying creep.
1032
911
Not very surprising. Racism in law firms is pretty rife. Having been in practice for over 20 years you only have to look at the BAME representation at partnership and senior levels to demonstrate this.
950
988
28th @ 9.19 - what's annoying about asking questions to separate fact from fiction?
963
921
Anonymous 29 November 21 07:54: nothing wrong with asking questions to separate fact from fiction. But that is not Question Man’s agenda - which is merely to spread a bad faith, perverse narrative.
912
945
Is Question Man the problem, or are the people who can't help themselves from compulsively engaging with Question Man's every single comment the problem?
You aren't stuck in traffic. You are the traffic.
914
974
@13.15 - but asking questions to separate fact from fiction can never be 'spreading a bad faith, perverse narrative'.
955
940
28th @ 9.17 - you want to make dubious allegations and not be challenged about them. That's why you accuse those who call you out of being 'perverse' and 'bad faith'.
What's a 'peverse' question?
945
952
Anonymous 29 November 21 15:27: but Question Man does not ask questions to separate fact from fiction. He asks questions to peddle a perverse, bad faith agenda.
935
959
Anonymous 29 November 21 16:35: anyone who makes dubious allegations should be questioned. But Question Man does not have a legitimate interest in exposing such allegations. He asks perverse questions to further his own bad faith narrative.
A perverse question is a question which is perverse: namely, a question which demonstrates an obstinate refusal to be reasonable. Like asking what is a perverse question.
941
980
Anonymous 29 November 21 15:25 - so true. We should all just ignore him. He’s clearly a weird loser.
911
851
Anonymous 29 November 21 16:35: what dubious allegations?
940
939
29th @ 15.25 - agreed, the real problem is not the questioning of allegations to see whether or not they are true. The real problem is Anti-Question Woman not wanting questions to be asked.
934
961
Personally, I would define a 'perverse question' as one that was asked with perverse intent.
So, something like, "What are you wearing?" followed by some heavy panting, for example.
On the assumption of course that the questioner was not involved in some mutually agreed game that involved guessing the dress of other participants in that game (possibly involving a blindfold, like in marco-polo, or some other similar schoolyard game) alongside the performance of light to vigorous physical activity that would account for the panting.
That would be a very good example of a perverse question.
I hope clarifies things substantially and puts the matter to bed.
925
959
Anonymous 29 November 21 15:27:but any questions about unsubstantiated allegations are questions to separate fact from fiction and can never be 'spreading a bad faith, perverse narrative'.
945
957
Anon 29 November 21 20:38: anyone questioning dubious allegations has a legitimate interest in doing so.
The question is what is a 'peverse' question, not what is a 'perverse' question?
943
973
@Ted - says Ted, not ignoring them and commenting. They're clearly a weird loser.
896
923
Anon 30 November 21 06:53 - unsubstantiated ones.
891
944
@10.27 - thanks, all that remains is to find out what a 'peverse' question is.
943
924
Anonymous 29 November 21 15:25: agreed. Best not to feed the troll.
916
937
Anonymous 30 November 21 07:17: agreed that the real problem is Question Man and his perverse, bad faith questions.
937
907
I'm glad that we've all agreed that everyone else's posts here are annoying bad-faith spam, but that mine are intelligent and informative additions to the discussion.
Next week you can all just save yourself the trouble and can passively receive my correct opinions without feeling the need to tediously contradict them.
Which you only do in bad faith because you are a troll.
Not because I am a know-nothing moron who believes blatantly ridiculous things I hear simply because they accord with my worldview.
919
942
i have a double barrel chinese name and sadly more often than not, MC lawyers always misspell or only refer to one part of my name. rarely get this issue with other firms so idk if MC firms just need to force everyone to do D&I training
961
917
Damn, white fragility is alive and well looking at these dumbass comments![](/libraries/smiley/images/regular_smile.png)
898
967
Anonymous 30 November 21 11:22 - spot on.
928
929
anon 30 November 21 15:44: exactly.
924
956
@Yawn - what is 'white fragility'?
And what are 'peverse' questions?
950
889
Anon 30 November 21 15:43 - says you, trolling.
934
958
anon 30 November 21 15:44 and anonymous 30 November 21 07:17: agreed that the real problem is Anto Question Woman and her perverse, bad faith attempts to shut down questions.
947
894
Every Commenter On RoF 01 December 21 13:40 - absolutely right.
960
959
Anon 30 November 21 15:43 - says you, trolling.
925
1009
30th November @ 15.44: agreed that the real problem is anti-question woman trying to shut down questions.
What is a 'peverse' question?
912
937
Anon 30 November 21 15:43: correct.
953
931
Anon 29 November 21 20:32: yes. He has not grasped an important rule of advocacy, which is not to let your personality get in the way of your argument. As a result, he is known as Question Man and people focus on that, rather than the substance of what he is saying. A massive own goal.
890
949
Anonymous 07 December 21 07:27 - spot on.
958
934
9th @ 5.46 - massive own goal to be known as anti question wiman for trying to shut down questions.
What is a 'peverse' question?
942
932
Anon 09 December 21 05:46: correct. Which is a shame, as he may have something convincing to say, but nobody pays any attention.
973
929
Anonymous 10 December 21 07:20 - what is a "wiman"?