Role: Credit Controller
Location: Bristol, Cardiff, Taunton
Hours: Full Time
Term: Permanent
Our reference: 1199-BBL
Clarke Willmott has a full-time and permanent opportunity available for a Credit Controller. You’ll join a friendly team of 5 to assist with cash collection across our seven offices. Ensuring the timely payment of invoices issued to a wide range of clients.
You’ll work under the leadership of a supportive manager, who will trust you to work on a hybrid basis with occasional weekly travel to your nearest office, in Bristol, Cardiff or Taunton.
We will provide you with all the tools you need to perform well in this role. We offer a competitive benefits package that includes:
• Hybrid working
• Competitive Bonus Scheme
• 26 days holiday + bank holidays
• Additional Christmas annual leave
• Life assurance
• Gym Membership annual subsidy of £100 and more
The role:
• Responsible for cash collections for 20 billing teams
• Manage allocated ledger and associated client accounts, using skill and judgement to achieve the best results. In addition to handling one-off invoices, building relationships with regular clients, which may include private individuals from many different backgrounds, businesses ranging from start-ups to national and international corporations and public sector organisations.
• Working closely with fee earners to determine the most appropriate ways to resolve outstanding accounts and agree payment terms where appropriate.
• Where necessary, and where agreed with the Credit Control Manager, referring the account to our debt recovery litigators.
• As part of a team, working to agreed systems and processes to ensure a consistent approach and a high standard of work. Providing occasional assistance for busy or absent colleagues and generally demonstrating a cohesive team ethic.
• Complying with our professional rules and codes of practice to ensure a wholly ethical approach.
• Working within established protocols, exercising discretion and judgement, and providing a degree of autonomy.
• Occasional assistance with ad hoc projects, reporting, administrative and other duties.
Making recommendations to the Credit Control Manager on systems and processes to increase effectiveness. It is an integral part of this role that you comply with information security and all firm policies and procedures.
This role will potentially involve travel
About you:
Qualifications:
• Minimum of 6 GCSE passes at grade C or above (or equivalent), including English and Maths.
Skills, Abilities, knowledge and experience:
• At least 2 years’ experience working in credit control in a professional service or similar environment.
• Experience of using the 3E package or similar credit control case management system beneficial (Although training will be provided)
• Good working knowledge of Microsoft Excel to include creation, data entry, formatting, and use of formulae.
• Understands human behaviour.
• Tactful and professional
• Strong skills in communication, negotiation and influencing.
Behaviours:
• Proactive, adaptable, communicative, positive, professional
About us:
Clarke Willmott LLP is a national law firm with offices in Birmingham, Bristol, Cardiff, London, Manchester, Southampton and Taunton. We provide a wide range of legal services to corporate clients, organisations and individuals.
Having enjoyed significant growth in recent years, we now have over 700 people, including over 100 partners and we are continuing to grow.
The UK Law Firm of the Year 2019 survey by RollonFriday.com placed us ninth nationally as a place to work, coming 5th overall for management and 5th for career development. In 2018, we took first place in the work/life balance category.
Apply
If you would like to apply for this vacancy, please send us your CV, together with a covering email / letter using the Apply Now button. If you have trouble with this please email us at [email protected] and quote the reference.