Upskilling your team - building their knowledge and confidence and general aptitude for doing their thing.
Do you have any particular tales of glory on this front? I would appreciate all thoughts. At the moment my list says:
1. Tetchily tell them to look it up on PLC; point out you ain't their mother.
2. Terrifying pop quizzes on random topics with the loser being forced to choose between performing a humiliating ritual or being sacked.
Anything better than this pls?