The best way to understand an ultra high net worth private client is to behave like an ultra high net worth client.
A law firm has ordered junior solicitors to come into the office five days a week while allowing senior solicitors to stay at home, RollOnFriday understands.
A recent email from the management of Wiggin Osborne Fullerlove, a boutique private wealth firm in Cheltenham, announced to staff that fee earners up to 5PQE were required to be in the office "5 days per week, Monday to Friday, as normal (pre-pandemic)".
WOF bosses explained in the email that attendance was necessary so the junior lawyers could be "supported" by more qualified fee earners.
However, the email went on to explain that there were to be "no specific requirements on other fee earners' attendance at the office".
A source said it meant that junior fee earners would be in the office in order to be supervised "...by senior fee earners who are working from home. That makes perfect sense".
"Infuriatingly", said the insider, the email added, "We think that the arrangements will work well and will offer the benefits of being able to work from home without losing the significant benefits which we have seen over many years of working together in the office".
"So it seems that partners can continue to have the benefits of working from home, while being assured that when they do deign to visit the office, the juniors will be on hand to help them with their printing", said the source.
Firms have adopted all sorts of hybrid WFH policies to deal with the pandemic and its hoped-for aftermath, and there is a strong argument that juniors should attend the office at least some of the time in order to benefit from superior training opportunities afforded by a person-to-person environment. But that scenario usually relies on the supervisors being there, too.
Wiggin Osborne Fullerlove's senior partner did not respond to repeated requests for comment. Patchy wifi at home, perhaps.